KD88 Privacy Policy

1 Introduction

This Privacy Policy describes how kd88 ("kd88", "we", "us", "the platform") collects, uses, stores, and protects the personal data of users ("you", "Player") who access or use the kd88 website at kd88.app and all associated services.

kd88 is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our players in Bangladesh, and we want you to feel confident that your information is in safe hands when you use the kd88 platform. This policy is written in plain language so that every player can understand exactly what happens to their data — not just lawyers.

This Privacy Policy applies to all personal data collected through the kd88 website, mobile app, customer support channels, and any other touchpoint where you interact with kd88. It should be read alongside the kd88 Terms and Conditions, which govern your use of the platform more broadly.

If you have questions about this policy or about how kd88 handles your data, please contact us at [email protected] before using the platform.

2 Data We Collect

kd88 collects personal data in several ways — directly from you when you register or interact with the platform, automatically as you use the platform, and in some cases from third-party sources such as payment providers. Here is a breakdown of the categories of data kd88 collects:

kd88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes (for example, if you disclose a gambling problem when requesting self-exclusion).

3 How We Use Your Data

kd88 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which kd88 uses your data are:

• Account Management: To create and manage your kd88 account, verify your identity, and keep your account information up to date.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods. Your financial data is shared with payment processors only to the extent necessary to complete transactions.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other legal obligations applicable to kd88 as a licensed gaming operator.
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the kd88 platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to apply responsible gaming tools where appropriate, in line with kd88's duty of care to its players.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Platform Improvement: To analyse how players use the kd88 platform so that we can improve the user experience, fix bugs, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive such communications. You can opt out at any time.

4 Legal Basis for Processing

kd88 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract Performance: Processing is necessary to fulfil the contract between you and kd88 — for example, to operate your account and process your transactions.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML obligations and age verification requirements.
• Legitimate Interests: Processing is necessary for kd88's legitimate business interests, such as fraud prevention, platform security, and improving the kd88 service — provided these interests are not overridden by your privacy rights.
• Consent: For certain processing activities — such as sending marketing communications or placing non-essential cookies — kd88 relies on your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Cookies and Tracking Technologies

kd88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and deliver a better experience. Here is what you need to know about how kd88 uses cookies:

• Essential Cookies: These are required for the kd88 platform to function. They keep you logged in, maintain your session, and enable core features. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics Cookies: kd88 uses analytics tools to understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised where possible.
• Preference Cookies: These remember your settings and preferences on kd88, such as your language preference and display settings, so you do not have to reconfigure them every time you visit.
• Marketing Cookies: If you have opted in to marketing communications, kd88 may use cookies to track which promotions you have seen and to personalise the offers shown to you on the platform.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the kd88 platform. Most modern browsers allow you to block or delete cookies — refer to your browser's help documentation for instructions.

6 Third-Party Data Sharing

kd88 does not sell your personal data. We share your data with third parties only in the following limited circumstances:

• Payment Processors: kd88 shares the minimum necessary financial data with bKash, Nagad, Rocket, and other payment providers to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they hold.
• Identity Verification Providers: kd88 may use third-party KYC (Know Your Customer) service providers to verify your identity and age. These providers process your verification documents on kd88's behalf and are bound by strict data processing agreements.
• Regulatory Authorities: kd88 may be required by law to share certain data with regulatory bodies, law enforcement agencies, or other government authorities. kd88 will only do so when legally obligated and will share the minimum data required.
• Technology Service Providers: kd88 uses third-party technology providers for services such as cloud hosting, analytics, and customer support software. These providers act as data processors on kd88's behalf and are contractually required to handle your data securely and only for the purposes specified by kd88.
• Business Transfers: In the event of a merger, acquisition, or sale of kd88 or its assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be protected throughout the process.

All third parties with whom kd88 shares data are required to maintain appropriate security standards and to use your data only for the purposes for which it was shared. kd88 does not permit third-party service providers to use your data for their own marketing purposes.

7 Data Security

kd88 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the kd88 platform.
• Encryption of sensitive data at rest, including payment details and identity verification documents.
• Access controls that restrict access to personal data to kd88 staff and service providers who need it to perform their roles.
• Regular security audits and penetration testing of the kd88 platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Secure data centres with physical access controls and environmental protections.

While kd88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your kd88 account and never share your login credentials with anyone. If you suspect your account has been compromised, contact kd88 support immediately.

8 Data Retention

kd88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of at least 5 years after account closure, in line with AML and regulatory requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, as required by financial regulations.
• Identity Verification Documents: Retained for the duration of your account and for at least 5 years after account closure.
• Customer Support Records: Retained for 3 years from the date of the last interaction, unless a longer period is required for legal or compliance reasons.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any legal retention requirements.

When personal data is no longer required, kd88 will securely delete or anonymise it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for analytical and statistical purposes.

9 Your Privacy Rights

As a kd88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact kd88 support at [email protected]. kd88 will respond to all valid requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data kd88 holds about you, along with information about how it is being used.
• Right to Rectification: If any of the personal data kd88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: You have the right to request that kd88 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent. Note that kd88 may be required to retain certain data by law even after an erasure request.
• Right to Restrict Processing: You have the right to request that kd88 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though kd88 may be able to demonstrate compelling grounds to continue processing.
• Right to Withdraw Consent: Where kd88 processes your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10 Children's Privacy

kd88 is strictly an adults-only platform. The kd88 service is not directed at, and is not intended for use by, anyone under the age of 18. kd88 does not knowingly collect personal data from anyone under 18 years of age.

Age verification is a mandatory part of the kd88 registration process. If kd88 discovers that personal data has been collected from a person under 18, that account will be closed immediately, all funds will be returned where possible, and the personal data will be deleted without delay.

If you are a parent or guardian and you believe that your child has registered on kd88, please contact kd88 support at [email protected] immediately so that we can take appropriate action.

11 Updates to This Privacy Policy

kd88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published at kd88.app/privacy-policy with a revised "Last Updated" date at the top of the page.

For material changes — those that significantly affect how we use your data or your privacy rights — kd88 will notify registered players via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on the website.

Your continued use of the kd88 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend reviewing this page periodically, or whenever you receive a notification of changes from kd88.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how kd88 handles your personal data, please get in touch with the kd88 privacy team. We are here to help and will respond to all genuine enquiries as quickly as possible.

• Email: [email protected]
• Live Chat: Available directly through the kd88 platform after logging in to your account.
• FAQ: Answers to common questions are available on the kd88 FAQ page.

kd88 aims to respond to all privacy-related requests within 30 days. For urgent matters, live chat is the fastest way to reach the kd88 team. If you are not satisfied with kd88's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.